Privacy Policy

We may use personal information to:

1. Create and manage App accounts.
2. Process purchases, payments, shipping, returns, and warranty claims.
3. Provide customer support and respond to inquiries.
4 .Personalize workouts, training recommendations, and App experiences.
5. Calculate and display fitness estimates, training statistics, and performance information.
6. Track workout history, progress, and App usage.
7. Maintain, improve, secure, and develop our products and Services.
8. Send account notices, order updates, security messages, and service communications.
9. Send promotional communications where permitted by law.
10. Measure website performance, advertising effectiveness, and customer engagement.
11. Create advertising audiences and improve the relevance of marketing, subject to applicable privacy laws and user choices.
12. Prevent fraud, investigate misuse, and comply with legal obligations.

We do not use identifiable personal fitness information to create advertising audiences unless we have an appropriate legal basis and have obtained any consent required by law.

The Hyper Hitter App may collect age, weight, gender, fitness level, training preferences, and workout activity to provide personalized fitness functionality. 

This information may be used to calculate or estimate calorie expenditure, workout intensity, training performance, progress, and related fitness metrics. 

These measurements and recommendations are intended for general fitness and informational purposes only. 

They should not be relied upon for medical diagnosis, treatment, insurance assessments, or emergency decisions. 

We handle personal fitness information in accordance with applicable privacy laws and apply additional safeguards where required. 

The Hyper Hitter App may request device permissions necessary to provide particular features.

Depending on the functionality available, permissions may include:

1. Microphone access for supported voice, audio, or training functionality.
2. Notifications for workout reminders, account updates, and App communications.
3. Device storage for supported preferences, cached information, and training functionality.
4. Camera access if future camera-based training features are introduced.
5. Motion sensor access if future movement tracking, punch detection, or performance analysis features are introduced.
6. Bluetooth access if future functionality requires connectivity with compatible devices or accessories.

Camera-based training, motion sensor integration, and Bluetooth connectivity are not currently active features. 

If introduced, these features will be explained to users, and the App will request any required device permissions before accessing them. 

Users can manage applicable permissions through their device settings. Disabling a permission may affect features that depend on it. 

Hyper Hitter may introduce camera-based training features designed to assist with movement detection, punch tracking, training feedback, or performance analysis. 

Camera-based training features are not currently active. 

Our intended approach is for future camera images and video frames to be processed locally on the user's device rather than uploaded to or stored on Hyper Hitter servers. 

The final technical implementation, including any processing, retention, or sharing of camera information, will be verified and disclosed before these features are launched. 

If future functionality requires a different approach, this Privacy Policy and relevant App disclosures will be updated as necessary. 

AI-assisted features, performance estimates, and training recommendations may not always be accurate and should be treated as general fitness guidance. 

We may use aggregated, anonymized, or de-identified information to understand product usage, improve training functionality, evaluate performance, conduct research, and support business reporting. 

Where information has been genuinely anonymized so that individuals are no longer reasonably identifiable, it may be used for analytics and product development. 

Where de-identified information can still reasonably be linked to an individual, we will continue to treat it as personal information where required by law.

We may disclose personal information to service providers and business partners where reasonably necessary to operate, maintain, promote, or improve our Services.

These may include:
1. Website, e-commerce, and payment providers, including Shopify.
2. Apple and Google for App distribution, subscriptions, and billing.
3. Cloud hosting, database, and App infrastructure providers.
4. Shipping carriers, fulfillment warehouses, and logistics providers.
5. Customer support and communication platforms.
6. Email marketing and customer relationship management platforms.
7. Advertising and analytics providers, including Meta, Google, and other advertising technology partners.
8. Security, fraud prevention, professional advisory, and compliance providers.

We may share customer contact information, including email addresses, with advertising platforms to create custom audiences, lookalike audiences, measure campaign performance, and deliver relevant advertising. 

Where supported, contact information may be hashed before matching. Hashing does not necessarily make that information anonymous. 

Such sharing is subject to applicable privacy laws, required notices, consent requirements, and available opt-out rights. 

We may also disclose information where legally required, to investigate fraud or security incidents, or in connection with a legitimate business transaction such as a merger, acquisition, restructuring, or sale. 

We do not authorize service providers to use personal information for unrelated purposes except where separately disclosed and permitted by law.

Purchases made through our website are processed using Shopify and supported third-party payment providers. 

App subscriptions are processed through the Apple App Store or Google Play. 

Hyper Hitter does not receive or store complete payment card details used for Apple or Google subscription purchases. 

We may receive limited payment-related information, including transaction identifiers, order status, subscription status, payment confirmation, billing region, and refund or chargeback information. 

Payment providers handle payment information in accordance with their own privacy policies and security practices. 

Our website and related Services may use cookies, pixels, software development kits, and similar technologies to operate the website, remember preferences, measure performance, understand customer behavior, and support advertising. 

These technologies may collect information about pages visited, products viewed, browsing activity, device information, approximate location, and interactions with advertisements. 

We may use Shopify analytics, Meta advertising tools, Google analytics and advertising services, and other marketing technologies. 

Some information may be used to deliver personalized advertising, measure conversions, retarget website visitors, or create advertising audiences. 

Where required by law, we will request consent before using non-essential cookies or similar tracking technologies. 

You may be able to manage certain tracking preferences through our website's privacy settings, your browser, your device, or relevant advertising platforms. 

Browser settings that block cookies may affect certain website features.

We may send promotional emails, product announcements, special offers, training information, and other marketing communications where permitted by law. 

You can unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting info@hyperhitter.com. 

Unsubscribing from promotional communications does not prevent us from sending necessary transactional messages, including order confirmations, delivery updates, subscription notices, or warranty-related communications. 

We may also use advertising platforms to display relevant advertisements to existing or prospective customers, subject to applicable privacy laws and available user choices. 

Hyper Hitter operates from Australia and provides products and digital Services to customers in multiple jurisdictions. 

Personal information may be processed or stored by Hyper Hitter and its service providers in Australia or other countries, depending on the systems and providers involved. 

These providers may include e-commerce platforms, App infrastructure providers, cloud hosting services, payment processors, customer support platforms, and advertising partners. 

Where personal information is transferred or disclosed internationally, we will take steps required by applicable law to protect that information. 

We will apply any required contractual, organizational, or technical safeguards. 

The specific hosting locations for Hyper Hitter App account and training data are currently being verified. We do not represent that all App data is stored exclusively in Australia or any other particular country. 

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, misuse, interference, loss, alteration, and destruction. 

These measures may include access controls, authentication systems, secure communications, service-provider safeguards, and security monitoring where appropriate. 

No website, App, network, or electronic storage system can be guaranteed completely secure. 

If a data breach occurs, we will assess and respond to it in accordance with applicable laws, including any mandatory notification requirements.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, fulfill orders, administer warranties, comply with legal obligations, resolve disputes, prevent fraud, and support legitimate business operations. 

Retention periods may vary depending on the category of information, the purpose for which it was collected, and applicable legal requirements. 

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it, subject to applicable law and legitimate retention requirements. 

Certain order, transaction, accounting, warranty, and compliance records may need to be retained after an App account is deleted. 

Depending on your location and applicable law, you may have rights to:

1. Request access to personal information we hold about you.
2. Request correction of inaccurate or incomplete information.
3. Request deletion of personal information where legally available.
4. Withdraw consent where processing is based on consent.
5. Object to or restrict certain uses of personal information.
6. Opt out of certain direct marketing or targeted advertising activities.
7. Request information about how your personal information is handled.
8. Make a privacy complaint or contact an applicable privacy regulator.

You can submit privacy requests by contacting info@hyperhitter.com. 

We may need to verify your identity before responding to certain requests. 

We will respond within the timeframes required by applicable law. 

For certain US residents, additional privacy rights may apply under relevant state laws, including rights concerning the sale or sharing of personal information and targeted advertising. 

Where applicable, we will provide legally required methods for exercising those rights. 

Users can request deletion of their Hyper Hitter App account directly within the App. 

Account deletion may result in the removal of account information, saved workouts, training history, preferences, and other associated personal data, subject to applicable technical processes and legal retention requirements. 

Some information may be retained where necessary for transaction records, legal compliance, fraud prevention, dispute resolution, warranty administration, or other lawful purposes. 

Deleting an App account does not automatically cancel an active subscription purchased through Apple or Google. 

Subscriptions must be canceled separately through the relevant App Store or Google Play account. 

For assistance with account deletion or associated personal information, contact info@hyperhitter.com. 

The Hyper Hitter App is intended for users aged 13 years and older, subject to any higher minimum age or additional consent requirements under applicable law. 

Users under 18 must have appropriate parental or legal guardian consent and supervision. 

Physical Hyper Hitter equipment must be used by children only under adult supervision and in accordance with the Installation & User Manual. 

We do not knowingly collect personal information from children below the applicable minimum age without any consent or authorization required by law. 

If we become aware that personal information has been collected from a child in circumstances that do not comply with applicable law, we will take appropriate steps to address the situation. 

Parents or guardians may contact info@hyperhitter.com with privacy concerns relating to minors. 

Our website and App may contain links to third-party websites, services, applications, social media platforms, or external content. 

These third parties may have their own privacy policies and data handling practices. 

We encourage users to review the privacy policies of third-party services before providing personal information. 

Hyper Hitter is not responsible for independent third-party privacy practices, except to the extent that responsibility cannot lawfully be excluded.

We may update this Privacy Policy to reflect changes in our products, App features, data practices, service providers, business operations, or applicable laws. 

Updated versions will be published on our website with a revised effective date. 

Where changes materially affect how personal information is collected, used, or disclosed, we will provide notice or obtain consent where required by law. 

Users are encouraged to review this Privacy Policy periodically. 

For privacy questions, requests to access or correct personal information, account deletion assistance, marketing preferences, or privacy complaints, please contact: 

Hyper Hitter Pty Ltd 

ABN: 57 686 077 350 

Address: 642 Newcastle St, Leederville WA 6007, Australia 

Email: info@hyperhitter.com 

Website: www.hyperhitter.com 

Please provide sufficient information for us to understand and respond to your request. 

We will investigate privacy complaints and respond in accordance with applicable privacy laws. 

If you are dissatisfied with our response, you may have the right to contact the relevant privacy regulator, including the Office of the Australian Information Commissioner where applicable.