We may collect the following categories of information:

• Account Information: name, email address, username, login credentials, account identifiers, and subscription status.
• Personal Information: age, weight, gender, fitness level, training preferences, and other information voluntarily provided to personalize workouts and training insights.
• Order & Purchase Information: products purchased, order number, shipping details, billing details, transaction records, warranty requests, and customer support history.
• Location Information: country, state, city, shipping region, and general location derived from your IP address or account details.
• Device & Usage Information: device type, operating system, IP address, browser type, device identifiers, app usage data, interaction logs, crash reports, diagnostics, and performance data.
• Fitness & Training Data: workout activity, training history, performance metrics, punch counts, strike timing, intensity, frequency, progress data, workout scores, and related training information generated through the App, hardware, or software.
• Camera, Sensor & Detection Data: where enabled by you, camera access, motion inputs, sensor data, video frames, image data, or movement data used to support features such as punch tracking, camera-based detection, AI-assisted analysis, training feedback, and gamification.
• Marketing & Website Data: cookie data, pixel data, email engagement, advertising identifiers, website activity, referral source, campaign data, and analytics information.

Your information is used to operate, maintain, and improve the Hyper Hitter Services, including to:

• create, verify, and manage your account
• process orders, payments, shipping, returns, warranty requests, and customer support requests
• personalize workouts, training recommendations, and app experiences
• calculate estimated calories, effort, intensity, punch counts, and performance metrics
• track fitness progress, training history, and app usage
• support camera-based detection, AI-assisted features, gamification, and training feedback where enabled
• improve app functionality, hardware performance, product development, and user experience
• send service messages, app updates, security notices, training reminders, and important account communications
• send marketing communications where permitted by law or where you have opted in
• monitor reliability, performance, fraud prevention, safety, and security of the Services
• comply with legal obligations, resolve disputes, and enforce our Terms & Conditions

We do not sell, rent, or trade personal information. Personal health, fitness, and training data is not used for third-party advertising or marketing.

Certain information, such as weight, age, gender, fitness level, workout activity, and training history, may be used to estimate fitness metrics including calorie expenditure, workout intensity, punch counts, performance indicators, and training progress.

Hyper Hitter does not provide medical advice, diagnosis, treatment, physiotherapy, rehabilitation, or professional healthcare services. Fitness metrics, performance data, AI outputs, camera-based detection, and recommendations provided by the Services are estimates only and are intended for general fitness and informational purposes.

You should not rely on Hyper Hitter data for medical, diagnostic, treatment, insurance, emergency, or professional healthcare purposes.

The Hyper Hitter App may request permission to access certain device features in order to operate properly and deliver training functionality.

Depending on your device, platform, and enabled features, this may include access to:

• camera access for punch tracking, movement detection, AI-assisted analysis, training feedback, or future app features
• Bluetooth connectivity where required for communication with Hyper Hitter hardware or compatible devices
• motion sensors, accelerometer data, gyroscope data, and device inputs used to support training interactions
• local storage for saving training data, preferences, app settings, and cached content
• notifications to send training reminders, updates, app messages, or important account notices

You may control device permissions through your device settings. If you disable certain permissions, some features may not function properly.

Some features may use camera access, video frames, image data, device sensors, or AI-assisted processing to detect movement, estimate punch activity, support gamification, provide training feedback, or improve app functionality.

Camera-based and AI-assisted features may not be perfectly accurate and may be affected by lighting, camera angle, device quality, user positioning, background movement, clothing, training environment, and other factors.

Where possible, camera and detection data may be processed on-device or through secure service providers. We will only collect, store, or process this information as needed to provide, improve, troubleshoot, or secure the Services, or as otherwise described in this Privacy Policy.

You can control camera permissions through your device settings.

We may aggregate, de-identify, or anonymize information so that it can no longer reasonably be used to identify an individual user. Aggregated, de-identified, or anonymized data may be used for analytics, research, product development, performance benchmarking, commercial insights, reporting, and improving the Services.

We do not sell personal data.

We may share limited information with trusted third-party service providers that help operate, support, improve, or secure the Services, such as:

• cloud hosting and database providers
• analytics and performance monitoring services
• customer support platforms
• payment processors and app marketplaces
• Shopify, e-commerce, order management, and website providers
• shipping, fulfillment, logistics, and warehouse providers
• email, SMS, marketing, and communication platforms
• fraud prevention, security, and compliance providers
• app infrastructure, AI processing, and software service providers

These providers are only permitted to use information as needed to provide services to us or as otherwise allowed by law, and are expected to maintain appropriate confidentiality and security standards.

We may also disclose information where required by law, to protect our rights, to enforce our Terms & Conditions, to prevent fraud or security threats, or in connection with a business transfer such as a merger, acquisition, financing, restructuring, or sale of assets.

Payments for subscriptions purchased through the mobile application are processed by the Apple App Store or Google Play. Hyper Hitter does not store or process full credit card information for App Store or Google Play purchases.

Purchases made through our website may be processed by Shopify or other third-party payment processors that handle payment information securely in accordance with their own privacy policies and security standards.

We may receive limited transaction information, such as order status, subscription status, product purchased, transaction identifiers, payment confirmation, billing region, and refund or chargeback status.

Our website and marketing tools may use cookies, pixels, tags, analytics tools, and similar technologies to analyze usage, improve performance, remember preferences, measure advertising effectiveness, understand customer behavior, and enhance user experience.

These technologies may be provided by third parties such as e-commerce platforms, analytics providers, advertising platforms, email marketing tools, and social media platforms.

You may control cookies through your browser settings. Some platforms may also provide opt-out tools or privacy settings for personalized advertising.

Where permitted by law or where you have opted in, we may use your contact information to send product updates, training content, promotional offers, launch announcements, cart reminders, review requests, or other marketing communications.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. Even if you unsubscribe from marketing messages, we may still send important service, order, account, safety, subscription, or legal notices.

Hyper Hitter operates globally. Your information may be stored and processed in Australia, the United States, New Zealand, or other countries where we or our service providers operate.

When information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable privacy laws.

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

While we take reasonable steps to protect information, no system, app, website, database, or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide the Services, manage accounts, process orders, provide support, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

Some information may be retained for longer where required for tax, accounting, warranty, dispute, chargeback, fraud prevention, security, or legal recordkeeping purposes.

Depending on your location, you may have rights under applicable privacy laws, including the right to:

• access the personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your personal data
• object to or restrict certain processing activities
• request a copy of your data in a portable format
• withdraw consent where processing is based on consent
• opt out of certain marketing communications

If you would like to exercise any of these rights, please contact us at: info@hyperhitter.com.

We may need to verify your identity before processing certain requests. Some requests may be limited where we need to retain information for legal, security, fraud prevention, warranty, dispute, tax, accounting, or legitimate business reasons.

If you are located in certain U.S. states, you may have additional privacy rights under applicable state privacy laws, including rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain types of processing where applicable.

We do not sell personal information. We also do not knowingly use personal health, fitness, or training data for third-party advertising.

To submit a privacy request, contact us at: info@hyperhitter.com.

Hyper Hitter is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are under 18, you should only use the Services with the involvement and consent of a parent or legal guardian.

If you believe a child has provided personal information through the Services, please contact us and we will take reasonable steps to remove the information where required by law.

The Services may contain links to third-party websites, platforms, app stores, payment providers, social media platforms, or other services. We are not responsible for the privacy practices, security, content, or policies of third parties.

We encourage you to review the privacy policies of any third-party services you use.

We may update this Privacy Policy from time to time. Updates will be posted on our website and, where appropriate, within the App.

The "Last Updated" date will be revised when changes are made.

If you have questions about this Privacy Policy or how we handle your data, please contact:

info@hyperhitter.com